were picked up promptly by Rina, an incredibly pleasant lady, who made sure I got answers to the many questions I had. in addition to that, I made a completely ridiculous request to get small pieces of latex, to cut, shape, and use as shoe inserts for an over-sized pair of shoes.
she went out of her way to get it done for me, and offered to hold on to it for me until I could make my way over for collection My emails to their team were managed by Alex, who provided tremendous support as well.from sharing locations of retailers carrying their products, to recommending additional products upon my request, the service rendered by Alex made it all too easy to shop with them. Finally, the team who delivered my mattress, pillows and bolsters completed my positive service experience with them. they handled the items with care, and were polite throughout the whole delivery.unfortunately, I did not get their names, or I would put them here as well. I’ve been satisfied with the products as well. I also sleep at ease, knowing that I will not get jabbed by springs, will not have to get mattress toppers down the road, do not have to flip the mattress, etc. If you are looking for any bedding products, give sofzsleep a go. I hope you enjoy the same pleasant surprise that I did.