were picked up promptly by Rina, an incredibly pleasant lady, who made sure I got answers to the many questions I had. in addition to that, I made a completely ridiculous request to get small pieces of latex, to cut, shape, and use as shoe inserts for an over-sized pair of shoes.
she went out of her way to get it done for me, and offered to hold on to it for me until I could make my way over for collection My emails to their team were managed by Alex, who provided tremendous support as well.from sharing locations of retailers carrying their products, to recommending additional products upon my request, the service rendered by Alex made it all too easy to shop with them. Finally, the team who delivered my mattress, pillows and bolsters completed my positive service experience with them. they handled the items with care, and were polite throughout the whole delivery.unfortunately, I did not get their names, or I would put them here as well. I’ve been satisfied with the products as well. I also sleep at ease, knowing that I will not get jabbed by springs, will not have to get mattress toppers down the road, do not have to flip the mattress, etc. If you are looking for any bedding products, give sofzsleep a go. I hope you enjoy the same pleasant surprise that I did.

, and following up swiftly on a Saturday morning.
The service rendered at their retail shop, Mountain Teak, was friendly and prompt too.A very satisfied customer indeed. Will definitely recommend their products, and service to friends looking for mattresses.

is that it comes with individual covers for the two layers of latex inside, which we can interchange for the firmness plus it is more hyience as we can wash the individual covers, in addition to the use of bamboo fibre mattresses cover on the outside to hold the 2 pieces of latex together.
We particularly look out for 100% natural latex as compared to memory foam or high content of composite latex material which tends to have a higher component of toxic substances inside.We have done extensive research on the Web, to find out on the different brands that were sold in Singapore market, we are confident on Sofzsleep products as they have received European, Oeko-Tex® Standard 100 for compliant with Health standard that are safe even for babies to use.We also found out that the Company, Sofzsleep has been in Singapore for quite a while, and that they provide 10 years warranty for their products, which give us the assurance on the Company and their products.Ever since, we started to use the Sofzsleep mattresses, we find that we do not need to on the Aircon at night during sleep, as we find that the room temperature is just right by turning on the fan only.Not sure if it is the latex mattresses that have holes in them that allow more ventilation , thus it helps to regulate our body temperature to the right degree for a comfortable sleep.The acid test will come during the hottest period in Singapore.We are still evaluating, is it due to our new place being more windy, the current cool season or the latex matress that makes the difference. If the mattresses do make the differences, the latex mattresses are sound investment, as the saving on electricity bill in the long can cover for the slightly more expensive purchases of the mattresses, compared to normal mattresses.So far, we have found that the Sofzsleep mattress have met our expectation for good body suppport during our sleep. We are very happy with the product.

cuddly pillow could provide good support for the neck until I tried the design pillow.
The previous pillows I used were soft but did not provide the support I needed. When I switched to the design pillow, I was skeptical at first, but when I slept soundly through the night and did not wake up with a neck ache, I was sold! Now, I am looking at the pillows in the other range and am thinking of getting the junior pillow for my young child.

As my partner to be is a light sleeper, I tested to see how tossing and turning on one side could affect my partner when he was taking a nap but amazingly, he slept like a log and his side of the mattress hardly moved. My relatives who came to visit during my housewarming also really liked the mattress and they enjoyed the ‘sinking’ feeling it gave. This is a mattress I really do recommend for those who want a quiet, plush bed yet providing good support for the back.

No regrets whatsoever and positive feedbacks all round in terms of comfort. Customer service has been impeccable as well!